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Retain customers

Everyone knows that your customers are your most valuable asset. But how do you build a relationship with them that lasts and grows in value? We have several tools that can help.

Newsletter Management System
Most marketers know newsletters are cost-effective and timely. Few know newsletters can be smart. Used correctly, they can provide intelligence and knowledge about customers and prospects. Lindsay Communications' Newsletter Management System

  • Increases customer satisfaction by giving readers only the information they request
  • Reduces the costs of newsletter creation by automating the content submittal process
  • Increases intelligence about customer preference through engagement tools

Customer relationship consulting and tools
Everyone hates spam, but communications that help a customer can increase loyalty. We can help you tell the difference. We'll help you build a program through the customer lifecycle that delivers information when it's most needed. These communications can be

  • Event-driven—after a customer registers on your website
  • Time-driven—such as OIMAlert™ when a warranty is up or OIMCross-Sell™ that sells ink cartridges 2 months after the purchase of a printer or
  • Process-driven—such as OIMSurvey™ to measure customer satisfaction


 
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